FAQs

Welcome to the FAQs section of the iSchool Suite of products, here you can get information about all the various most Frequently Asked Questions for the respective iSchool producrts

iSchool ASP Portal

FAQs – ASP Portal


• How to update current year student information in ASP Portal? - 01 Feb 2010
• How to create parent account uploaded from iSchool SMS – Guardian Profile - 12 Jan 2010
• How can I view my child’s attendance and grade/exam information? - 20 May 2008
• Will I get a new account or can I transfer my account to another school if my child is transfer or leaving school? - 20 May 2008
• Can I share my personal username and password with others? - 20 May 2008
• Why are some of the words and numbers in blue? - 20 May 2008
• Why do I keep getting an error message when I try to login? - 20 May 2008
• Do parents have to sign up every year to maintain the access? - 20 May 2008
• Can parents reach iSchool ASP Portal from any computer? - 20 May 2008
• When will iSchool ASP Portal not be available? - 20 May 2008

iSchool Blogs

FAQs – Blogs


• Why I cannot create blog for staff who is not under smjk.edu.my domain? - 20 Apr 2009

iSchool Directory

FAQs – Directory


• How Do I Add A New School In iSchool Directory? - 27 Dec 2007
• How To Maintain School Profiles In iSchool Directory? - 27 Dec 2007

iSchool eClass

FAQs – iSchool

iSchool Google Apps

Gmail – iSchool


• Preview Google Documents Inside Gmail - 15 Oct 2009
• Show Gmail Labels with Unread Messages - 26 Sep 2009
• Import Messages and Contacts from Old Accounts to Gmail - 19 Aug 2009
• Import Your Old Hotmail Messages into Gmail - 01 Apr 2009
• Gmail Media Previews - 19 Mar 2009
• Better Interface for Uploading Gmail Attachments - 27 Feb 2009
• Custom Gmail Themes - 20 Feb 2009
• Options for Caching Attachments in Gmail Offline - 13 Feb 2009
• Multiple Views in Your Gmail Inbox - 06 Feb 2009
• Gmail Adds Folders by Improving Label Management - 03 Feb 2009

Google Calendar – iSchool


• Offline Google Calendar, Available for Everyone - 04 Mar 2009
• Google Sync, Available for iPhone and Windows Mobile - 09 Feb 2009
• Google Calendar add “Undo”, event reminder options - 14 Dec 2008
• Export Your Google Calendars - 13 Jun 2008
• Sync with Microsoft Outlook calendar - 11 Mar 2008
• Custom Views in Google Calendar - 17 Feb 2008
• Google Calendar Sync for BlackBerry - 13 Dec 2007
• Google Apps Education Edition is One Year Old - 27 Oct 2007
• Google Calendar close to launching a task list feature - 16 Oct 2007
• Google Apps Demo - 30 Apr 2007

GoogleTalk – iSchool


• Say hello to Gmail voice and video chat - 13 Nov 2008
• Invisible Mode in Gmail Chat - 25 Feb 2008
• Google Talk Translation Bots - 18 Dec 2007
• Take Photo with Google Talk Gadget - 13 Dec 2007
• Google Apps Demo - 30 Apr 2007
• Watching Youtube video on Google Talk - 09 Apr 2007
• Google Talk now support Flickr slideshows - 09 Apr 2007
• Google Learning Centre – Google Apps - 14 Mar 2007
• How to Add Google Talk Gadget to your Start Page? - 09 Mar 2007

Google Docs – iSchool


• Preview Google Documents Inside Gmail - 15 Oct 2009
• Use Google’s Document Viewer to Read PDF Files Online - 14 Oct 2009
• Share Folders in Google Docs - 12 Oct 2009
• Google Docs OCR - 29 Sep 2009
• Embeddable Google Document Viewer - 09 Sep 2009
• Folder Sharing in Google Docs - 31 Aug 2009
• Translate Google Documents - 28 Aug 2009
• Add Tables to Google Presentations - 17 Jul 2009
• Drawing in Google Docs - 27 Mar 2009
• Drawing on your creativity in Docs - 26 Mar 2009

Google Presentations – iSchool


• Add Tables to Google Presentations - 17 Jul 2009
• Interesting ways to use Docs in the Classroom - 30 Oct 2008
• Inserting YouTube videos into Presentation Slides - 25 Apr 2008
• You can view Google Docs, Presentations & Spreadsheets are offline now - 25 Apr 2008
• Introducing Speaker notes on Presentation - 24 Apr 2008
• Export Google Presentations to PowerPoint - 09 Apr 2008
• Google Presentations Adds Shapes - 25 Jan 2008
• Save Google Presentations as PDF - 24 Jan 2008
• Embed PowerPoint Presentations Using Google Docs - 05 Jan 2008
• Customize the Background of a Google Presentation - 19 Nov 2007

Google Spreadsheet – iSchool


• using forms to collect information - 07 Mar 2009
• New Templates – Embedding spreadsheets in your website - 03 Mar 2009
• Google Spreadsheets to Add Macros, Drawings - 03 Mar 2009
• Changes to the spreadsheets interface - 30 Sep 2008
• Import Another Google Spreadsheet’s Data - 14 Aug 2008
• You can view Google Docs, Presentations & Spreadsheets are offline now - 25 Apr 2008
• Email-In Your Documents and Files for Google Docs and Spreadsheets - 25 Feb 2007

iSchool

Google Maps – iSchool


• Google Maps for Mobile Shows Your Location - 28 Nov 2007
• Edit Locations in Google Maps - 19 Nov 2007

Google Gears – iSchool


• Offline Google Calendar, Available for Everyone - 04 Mar 2009
• 10 Good Things About Offline Gmail - 30 Jan 2009
• Offline Gmail - 30 Jan 2009
• You can view Google Docs, Presentations & Spreadsheets are offline now - 25 Apr 2008
• Google Docs getting offline access - 01 Apr 2008

iSchool Portal

FAQS – iSchool


• Why the post won’t appear as what I did in Microsoft Word document? - 01 Apr 2009
• Can I Upload Video which is more than 30MB to Video Gallery? - 12 Dec 2008
• How to create a strong password? - 19 Aug 2008
• What should user do when log-in failure occur? - 03 May 2007
• How School Administrator recover forgotten username and password? - 03 May 2007
• How School Teacher recover forgotten username and password? - 03 May 2007
• What should user do when log-in failure occur at iSchool Portal? - 03 May 2007
• What should I do upon receiving iSchool Portal User Account Notification Letter? - 03 May 2007

iSchool SMS

Basic – Management Systems


• How to use Student’s attendance as to be as subject mark on the report card? - 26 Mar 2019
• How can I keep leading Zero in CSV files? - 22 Apr 2013
• Is there any way if we would like to attached a scan documents for example a letter to a parent on a student profile , so that the parent can download or view it on line from the child profile it self? - 29 Jun 2012
• How to remove wrong relationship links between student and guardian? - 19 Jan 2012
• How to Enable “Gender” Sorting Shown on the Class Teacher & Student Name List Report? - 17 Jan 2012
• How to convert unreadable chinese characters in excel (.xls) format? - 21 Oct 2010
• How to install ????(?) Chinese font type into PCs and ready to use for printing school leaving cert & testimonial - 08 Oct 2010
• How to convert CSV file to Excel spreadsheet format? - 03 Sep 2010
• How to graduate Form Five or Upper Six students by class or level? - 14 Jun 2010
• How to export SMS student data from iSchool SMS and import into SMM4.0 - 04 Jan 2010

e-Report Card – Management Systems


• How to import SAPS data marks to EDMS? - 21 Sep 2018
• How to show Number of Books Read, STAR based on NILAM grading system on report card? - 15 Sep 2017
• How to incorporate Student Discipline Merit/Demerit (Current Year) Point As Subject Marks Into Report Card? - 28 Jul 2017
• How to create new grading marks? - 17 Aug 2015
• How to Determine Overall Subject’s Mark is Pass/Fail by Individual Paper? - 24 Sep 2013
• How to use band score as student subject’s mark input? - 23 Apr 2013
• How Do I Correct a Mistake in the ‘Catatan/Remarks’ Filled by a Form Teacher at Previous Year’s E-report Card - 20 Jan 2012
• How to enable user to enter subject marks for student who is absent after post exam? - 04 Aug 2011
• Can We do seperate level ranking for science and arts classes? - 29 Jun 2011
• How do i enable GPT calculation into Average Grade (GP) Analysis Report? - 24 May 2011

Co-curriculum – Management Systems


• How do we use New Form 6 Co-cu Assessment module? - 25 Jan 2017
• How do we use the PAJSK features in Co-cu Assessment module? - 25 Apr 2016
• How do i control teacher to create student activity by session? - 23 Aug 2011
• How do i start to enter Participation/Involvement & Achievement records via credit transfer option? - 23 Jun 2011
• Will my manually adjusted GPA & CGPA be overwritten after re-process Assessment Grading? - 15 Oct 2010
• Can I exclude Co-Curriculum CGPA marks accumulated from Transition level? - 09 Feb 2009
• Can I limit the co-co activities records count printed in Co-curriculum Certificate? - 06 Jan 2009
• How to set up the maximum Co-curriculum bonus marks to be awarded to student? - 04 Dec 2008
• How to incorporate Co-Curriculum Assessment Marks (GPA) as a Subject in e-Report Card? - 04 Dec 2008
• How to display Co-Corriculum Mark in Exam? - 14 Nov 2008

Student Discipline – Management Systems


• How to assign Student Roles for accessing iSchool SMS? - 18 Jun 2010
• How to control the Discipline Teacher/Counsellor on viewing student information? - 15 Dec 2009
• What are the pre-requisite settings for student conduct grade/mark to be reported in exam reports? - 02 Jul 2009
• How to refer students to Counselling Session for non disciplinary related cases? - 06 Nov 2008
• What should I do when students found missing while keying disciplinary record? - 02 Jul 2007
• How to change fields at the Discipline case creation into optional input? - 10 May 2007
• Why discipline teacher is unable input the discipline record? - 13 Feb 2007
• Why I’m unable to create new Discipline record with error message said “Not Allow To Alter Disciplinary Records Happen Date Is Not Within Current Academic Semester” prompt out? - 04 Dec 2006
• Why Merit / Demerit Discipline Codes is Missing after entered? - 18 Oct 2006

Library – Management Systems


• How to show Number of Books Read, STAR based on NILAM grading system on report card? - 15 Sep 2017
• How to record down student borrowing book from red spot? - 07 Jun 2012
• How to Record Bibliographic “Status Update Date” at Library module? - 12 Jan 2012
• How to assign Student Roles for accessing iSchool SMS? - 18 Jun 2010
• How to perform Library Audit? - 21 Jan 2010
• How to set up the library book to use dewey classification number as Call Number? - 05 Nov 2009
• How can I allow my student to access online catalogue without login to the SMS? - 12 Dec 2008
• How to Use MARC Fields for Bibliographic Call No.’s Dewey Classification? - 28 Nov 2008
• How bibliography records for media items are being created? - 05 Nov 2008
• How to allow particular students to borrow more library items? - 29 May 2008

e-Attendance – Management Systems


• Why my new staff(s)/student(s) display “Invalid User” after clock in/out at e-attendance client? - 24 Mar 2011
• How student attendance records can be updated from SMS e-attendance to SMS Basic? - 03 Jul 2009
• How staff attendanance can be viewed from SMS e-attendance? - 03 Jul 2009
• What I do when customers sign up our iSchool SMS e-Attendance Module? - 03 Jul 2009
• How to manage staff on leave by School Admin? - 20 Nov 2008
• How to manage staff training by School Admin? - 07 Nov 2008
• How to manage staff official duty by School Admin? - 05 Nov 2008
• What should I do when the existing clock in / out time setting is required to change? - 06 Aug 2007
• How to change working hours for single day only? - 29 Nov 2006

System Administration Management – Management Systems


• How to ensure your SMS data are backup daily? - 19 Oct 2009
• I’d set the SMM info to be displayed in the Student Profile, why this info is still not displayed in the Student Profile Enquiry? - 09 Jan 2009
• I would like to restrict only appointed school teachers to update or edit student attendance records espec for those students who are not clocking in using access cards, what should I do? - 09 Jan 2009
• How do I create new account for new staff to access to SMS? - 28 Sep 2007
• How to create a strong password? - 25 May 2007
• How Do I Recover My User Account For Accessing SMS? - 25 May 2007
• How do I check the current SMS Version run by my school? - 10 May 2007

iSchool WP Portal

FAQs – iSchool


• How Sub-Blog Administrator manage their site content? - 08 Aug 2008
• What roles can be assigned to users for managing the site content? - 08 Aug 2008
• What do School Admin(s) need to do after receiving the Root Blog Admin ID and passwords? - 08 Aug 2008
• How to re-arrange the menu items? - 08 Aug 2008
• How to add users to manage the content of Sub-blog? - 08 Aug 2008
• How to notify School Administrator(s) on Root Blog Admin ID and Password? - 08 Aug 2008
• What are the image size that I can inserted into a post? - 08 Aug 2008
• What kind of sub-blog categories available currently? - 08 Aug 2008