FAQs

These are the few FAQs that we had prepared:

SMS Basic

Basic – Management Systems


• How to use Student’s attendance as to be as subject mark on the report card? - 26 Mar 2019
• How can I keep leading Zero in CSV files? - 22 Apr 2013
• Is there any way if we would like to attached a scan documents for example a letter to a parent on a student profile , so that the parent can download or view it on line from the child profile it self? - 29 Jun 2012
• How to remove wrong relationship links between student and guardian? - 19 Jan 2012
• How to Enable “Gender” Sorting Shown on the Class Teacher & Student Name List Report? - 17 Jan 2012
• How to convert unreadable chinese characters in excel (.xls) format? - 21 Oct 2010
• How to install ????(?) Chinese font type into PCs and ready to use for printing school leaving cert & testimonial - 08 Oct 2010
• How to convert CSV file to Excel spreadsheet format? - 03 Sep 2010
• How to graduate Form Five or Upper Six students by class or level? - 14 Jun 2010
• How to export SMS student data from iSchool SMS and import into SMM4.0 - 04 Jan 2010

SMS Exam & e-Report Card

e-Report Card – Management Systems


• How to import SAPS data marks to EDMS? - 21 Sep 2018
• How to show Number of Books Read, STAR based on NILAM grading system on report card? - 15 Sep 2017
• How to incorporate Student Discipline Merit/Demerit (Current Year) Point As Subject Marks Into Report Card? - 28 Jul 2017
• How to create new grading marks? - 17 Aug 2015
• How to Determine Overall Subject’s Mark is Pass/Fail by Individual Paper? - 24 Sep 2013
• How to use band score as student subject’s mark input? - 23 Apr 2013
• How Do I Correct a Mistake in the ‘Catatan/Remarks’ Filled by a Form Teacher at Previous Year’s E-report Card - 20 Jan 2012
• How to enable user to enter subject marks for student who is absent after post exam? - 04 Aug 2011
• Can We do seperate level ranking for science and arts classes? - 29 Jun 2011
• How do i enable GPT calculation into Average Grade (GP) Analysis Report? - 24 May 2011

SMS Co-Curriculum Assessment

Co-curriculum – Management Systems


• How do we use New Form 6 Co-cu Assessment module? - 25 Jan 2017
• How do we use the PAJSK features in Co-cu Assessment module? - 25 Apr 2016
• How do i control teacher to create student activity by session? - 23 Aug 2011
• How do i start to enter Participation/Involvement & Achievement records via credit transfer option? - 23 Jun 2011
• Will my manually adjusted GPA & CGPA be overwritten after re-process Assessment Grading? - 15 Oct 2010
• Can I exclude Co-Curriculum CGPA marks accumulated from Transition level? - 09 Feb 2009
• Can I limit the co-co activities records count printed in Co-curriculum Certificate? - 06 Jan 2009
• How to set up the maximum Co-curriculum bonus marks to be awarded to student? - 04 Dec 2008
• How to incorporate Co-Curriculum Assessment Marks (GPA) as a Subject in e-Report Card? - 04 Dec 2008
• How to display Co-Corriculum Mark in Exam? - 14 Nov 2008

SMS Student Discipline

Student Discipline – Management Systems


• How to assign Student Roles for accessing iSchool SMS? - 18 Jun 2010
• How to control the Discipline Teacher/Counsellor on viewing student information? - 15 Dec 2009
• What are the pre-requisite settings for student conduct grade/mark to be reported in exam reports? - 02 Jul 2009
• How to refer students to Counselling Session for non disciplinary related cases? - 06 Nov 2008
• What should I do when students found missing while keying disciplinary record? - 02 Jul 2007
• How to change fields at the Discipline case creation into optional input? - 10 May 2007
• Why discipline teacher is unable input the discipline record? - 13 Feb 2007
• Why I’m unable to create new Discipline record with error message said “Not Allow To Alter Disciplinary Records Happen Date Is Not Within Current Academic Semester” prompt out? - 04 Dec 2006
• Why Merit / Demerit Discipline Codes is Missing after entered? - 18 Oct 2006

SMS Library Management System

Library – Management Systems


• How to show Number of Books Read, STAR based on NILAM grading system on report card? - 15 Sep 2017
• How to record down student borrowing book from red spot? - 07 Jun 2012
• How to Record Bibliographic “Status Update Date” at Library module? - 12 Jan 2012
• How to assign Student Roles for accessing iSchool SMS? - 18 Jun 2010
• How to perform Library Audit? - 21 Jan 2010
• How to set up the library book to use dewey classification number as Call Number? - 05 Nov 2009
• How can I allow my student to access online catalogue without login to the SMS? - 12 Dec 2008
• How to Use MARC Fields for Bibliographic Call No.’s Dewey Classification? - 28 Nov 2008
• How bibliography records for media items are being created? - 05 Nov 2008
• How to allow particular students to borrow more library items? - 29 May 2008

SMS e-Attendance

e-Attendance – Management Systems


• Why my new staff(s)/student(s) display “Invalid User” after clock in/out at e-attendance client? - 24 Mar 2011
• How student attendance records can be updated from SMS e-attendance to SMS Basic? - 03 Jul 2009
• How staff attendanance can be viewed from SMS e-attendance? - 03 Jul 2009
• What I do when customers sign up our iSchool SMS e-Attendance Module? - 03 Jul 2009
• How to manage staff on leave by School Admin? - 20 Nov 2008
• How to manage staff training by School Admin? - 07 Nov 2008
• How to manage staff official duty by School Admin? - 05 Nov 2008
• What should I do when the existing clock in / out time setting is required to change? - 06 Aug 2007
• How to change working hours for single day only? - 29 Nov 2006

SMS System Administration Management

System Administration Management – Management Systems


• How to ensure your SMS data are backup daily? - 19 Oct 2009
• I’d set the SMM info to be displayed in the Student Profile, why this info is still not displayed in the Student Profile Enquiry? - 09 Jan 2009
• I would like to restrict only appointed school teachers to update or edit student attendance records espec for those students who are not clocking in using access cards, what should I do? - 09 Jan 2009
• How do I create new account for new staff to access to SMS? - 28 Sep 2007
• How to create a strong password? - 25 May 2007
• How Do I Recover My User Account For Accessing SMS? - 25 May 2007
• How do I check the current SMS Version run by my school? - 10 May 2007