What Should I Do to Recover My Forgotten Password?

For iSchool Blogs configured with Google Apps / iSchool Portal authentications

If your iSchool Blogs installation is configured to be authenticated with Google Apps account / iSchool Portal account(for users without signing up Google Apps Services), you are unable to retrieve your password via WordPress’s Login Page as per screen below:

Screen 1

System will pompt you a message as follows:

Screen 2

To recover password for School Administrator, please click on the link on How School Administator recover forgotten username and password?

To recover password for School users that include teachers, students and non academic staff, please click on the link on How School Teacher recover forgotten username and password?

For iSchool Blogs configured with WordPress Authentication

For users who had their iSchool Blogs authenticated against the WordPress database, you just click on the link “Lost your password?” in WordPress login page and will direct you to Screen 3 as displayed below. Please enter your username or e-mail address so that you will receive a new password via email.

Screen 3