Support

How to check Ticket Status?

You can check your ticket status by clicking on the “Check Status” button shown below or click on thte “My Tickets” from the menu.

Next, you should enter your valid email ID into the “Email:” field, followed by your ticket number into the “Tickets:” field.
If you enter invalid email ID or ticket number, you will be prompted with the following screen.

Should you try more than three attempts in login, you will be prompted with the following screen.

Once successfully login, you can perform open and closed ticket at the “Tickets” tab.
Click “View Open” button to check tickets that are still pending for solution, click “View Closed” for the ticket that have been resolved and closed.
Take note that you will only see tickets opened by you.


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