FAQs

Monday, November 25, 2024   
3 May 2007

What should I do upon receiving iSchool Portal User Account Notification Letter?

Question:

What should I do upon receiving iSchool Portal User Account Notification Letter?

Answer:

Upon receiving notification letter, if your iSchool Portal is with Google Apps Services enabled, you must log in at Gmail site, http://mail.[mydomain].edu to activate your Google Apps account. You must change your password and go through the Terms and Condition page. Please key in a mapping text that appears on a small “Graphics” to again prevent a robotic submission act. User must read the text on the graphics and manually key in the equivalent. Once this step is completed, only the Google Apps account can be activated and be used. Please take note to replace [mydomain] with your actual domain. Upon activation of Google Apps account successfully, please use the same username and password to log-in iSchool Portal, you are now able to update data in your own School Portal.

If your iSchool Portal does not sign up Google Apps Services, your first time login to your iSchool Portal will direct you to password change. For more information, please refer to our documentation – Password Change.

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